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About Us

My Aged Care Help is dedicated to guiding individuals through the process of finding quality home care providers and aged care facilities across Australia.

Happiness

Who are we?

My Aged Care Help is a trusted service dedicated to assisting individuals and families in navigating the complexities of aged care in Australia.

Our experienced team is committed to providing clear guidance, personalised support, and expert advice, ensuring that you find the right care solution tailored to your unique needs. We bridge the gap between you and quality care providers, making the process of accessing aged care simple and stress-free.

How can we help?

At My Aged Care Help, we simplify the process of finding the right care for you or your loved one. Whether you need assistance understanding Home Care Packages, connecting with reputable care providers, or navigating government subsidies, our team is here to guide you every step of the way.
 
We offer personalised support, answering your questions and providing expert advice tailored to your specific situation, so you can make informed decisions with confidence.

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Speak to us today

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Your Trusted Partner

Free Consultation

Dedicated Partner

Handpicked Providers

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How My Aged Care Help Works

Making the Right Decision Easier

My Aged Care Help is a fast, free, and independent service dedicated to assisting families in finding the right aged care and home care options for their loved ones. Our Placement Specialists are here to provide a tailored list of available home care services and nursing homes that meet your family’s specific care needs. We aim to make the decision process as smooth and stress-free as possible – completely free of charge!

Partnering with over 70% of care providers across metropolitan Australia, we offer you the freedom to choose from a wide range of options, big or small. Our provider partners compensate us directly, ensuring you receive our services at no cost.

My Aged Care Help is a guaranteed, 100% free service designed to take the stress out of navigating aged care for families.

Share Your Needs

Tell us about your family’s care requirements, including your budget, location preferences, and timeline. Our simple and straightforward process ensures we understand exactly what you're looking for.

  • How do I get started?
    Getting started is simple! Contact us through our website or by phone, and one of our Placement Specialists will guide you through the process of finding the right care for your loved one.
  • Is My Aged Care Help really free?
    Yes, our service is 100% free for families. We partner with over 70% of care providers across metropolitan Australia who compensate us directly, ensuring there is no cost to you.
  • How does My Aged Care Help work?
    Our Placement Specialists work closely with you to understand your care needs. We then provide a customised list of available home care services and aged care facilities that match your requirements, helping you make an informed decision with confidence.
  • What types of care can My Aged Care Help assist with?
    We can help you find a wide range of care options, including Home Care Packages, residential aged care, nursing homes, and respite care. Our goal is to match you with the services that best meet your loved one’s needs.
  • What does My Aged Care Help do?
    We help individuals to make informed decisions about choosing the best care providers by sending through our recommendations of the best providers in your areas.
  • What if I have specific care requirements?
    We understand that every situation is unique. Our team takes the time to understand your specific needs and preferences, ensuring that the care options we provide are tailored to your family’s circumstances.
  • Can I trust the care providers you recommend?
    Yes, we partner with reputable and trusted care providers across Australia. Our goal is to connect you with providers who meet high standards of care and service, giving you peace of mind.
  • Is My Aged Care Help available nationwide?
    We primarily work with providers in metropolitan areas across Australia, but we are continually expanding our network to serve more families across the country.
  • Do you only work with certain providers?
    No, we work with a diverse range of providers across Australia, both big and small, to ensure you have the best possible options to choose from. Our goal is to offer you choice and control over the care you select.
  • How quickly can I receive assistance?
    Our Placement Specialists are ready to assist you as soon as you reach out. We strive to provide you with a customised list of care options as quickly as possible, so you can make timely and informed decisions.
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